Privacy Policy
Last update: March 25, 2026

 

 

1. Information We Collect​

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We collect information you provide directly to us, including: name, contact information (phone number, email address), health-related information necessary to deliver nursing services, and billing information. We may also collect certain information automatically when you use our website, such as IP address, browser type, and usage patterns.

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2. How We Use Your Information

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We use the information we collect to: provide, maintain, and improve our nursing services; communicate with you about appointments, care plans, and service updates; process payments and maintain billing records; comply with applicable legal and regulatory requirements including HIPAA; and improve our clinical protocols and service quality.

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3. HIPAA Compliance

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Premura is committed to complying with the Health Insurance Portability and Accountability Act (HIPAA). Protected Health Information (PHI) is handled with the highest level of confidentiality. We implement administrative, physical, and technical safeguards to protect your health information. Your PHI will not be disclosed to third parties without your written authorization, except as required by law.

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4. Information Sharing

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We do not sell, trade, or rent your personal information to third parties. We may share your information with: healthcare providers directly involved in your care (with your consent); service providers who assist in operating our business under strict confidentiality agreements; and government authorities when required by law or to protect legal rights.

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5. Data Security

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We implement industry-standard security measures to protect your personal information, including SSL encryption, secure server infrastructure, and access controls. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

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6. Data Retention​

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We retain your personal information for as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements. Medical records are retained in accordance with applicable state laws, typically a minimum of 7 years from the date of last service.

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7. Your Rights

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You have the right to: access your personal health information; request corrections to inaccurate information; request restrictions on how we use or disclose your information; receive a copy of our privacy practices; and file a complaint if you believe your privacy rights have been violated. To exercise these rights, please contact us.

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8. Cookies and Tracking​

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Our website uses cookies and similar technologies to enhance your browsing experience and analyze website traffic. You may disable cookies through your browser settings, though this may affect certain website functionality. We do not use tracking for advertising purposes.

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9. Changes to This Policy

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We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify active clients of significant changes by email. Continued use of our services following any changes constitutes acceptance of the updated policy.

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10. Contact Us

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For questions about this Privacy Policy or to exercise your privacy rights, please contact our Privacy Officer through our website contact form. We will respond to all requests within 30 days.

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